2nd Ave Loyalty Rewards FAQ

  1. You can become a 2nd Ave Loyalty Rewards card member by downloading the 2nd Ave app (links provided below for both Google Play and Apple) and signing up for a rewards card. Present your virtual 2nd Ave Rewards card to the cashier at every purchase to obtain points. Once you reach $150, a 10% voucher will be given to you to be used on your next purchase within 30 days.

    https://itunes.apple.com/us/app/2nd-ave-value-stores/id1439374344?mt=8

    https://play.google.com/store/apps/details?id=com.ncr.secondave

    OR — if you don’t have a smartphone, talk to one of our customer service agents and sign up in store for a 2nd Ave Loyalty Rewards card.

  2. In order to register your Rewards Card on our website (link provided below), you will need the e-pin.

    The e-pin number is located under the sticker in the upper left corner of the large card.

    https://villagethriftstores.alohaenterprise.com:4430/memberlink/Login.html?companyID=vts01

  3. Please email 2nd Ave Customer Service at rewards@2ndavestores.com for assistance. Please provide both Rewards account numbers.

  4. Please email 2nd Ave Customer Service at rewards@2ndavestores.com for assistance. Please provide your Rewards Card number and copy of store receipt.

  5. Please email 2nd Ave Customer Service at rewards@2ndavestores.com for assistance and provide your Rewards account number and copy of receipt.

  6. You can access your rewards through the 2nd Ave Loyalty App on your smartphone or you can login to your Loyalty account on your desktop or mobile device through the web link: https://villagethriftstores.alohaenterprise.com:4430/memberlink/Login.html?companyID=vts01

  7. No, we cannot apply dollars spent after transactions have been completed. Remember to give your rewards barcode to the cashier at time of purchase to qualify for rewards.

  8. No, you must present the physical voucher to the cashier to redeem your rewards discount.

  9. Present your voucher to the cashier at time of purchase. Your cashier will apply the 10% discount on your transaction.

  10. You will earn 1 voucher for every $150 spent.

  11. No, your voucher cannot be reprinted. Please keep your voucher in a safe place.

  12. Yes, your voucher is valid for 30 days from date of issue.

  13. No, your voucher cannot be reactivated. Remember to use your voucher within 30 days of issue.

  14. Go to the Settings on your smartphone. Click on 2nd Ave app and enable notifications.